Privacy Policy

Effective Date: April 30, 2026

1. Who We Are
   Our website address is: https://startriumph.com. We are Changxing XingSheng New Material Co., Ltd., a professional manufacturer specializing in rheological additives and specialty chemicals based in Zhejiang, China.
2. Information We Collect
   Inquiry Forms: When you contact us via our inquiry forms (e.g., requesting a quote or SDS/COA documents), we collect your name, email address, company name, and any other information you provide.
   Cookies: We use cookies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from.
3. How We Use Your Data
   We use the information collected to:
   Respond to your inquiries and provide technical support for our products (Organic Bentonite, etc.).
   Process orders and arrange international shipping.
   Send you marketing communications or product updates if you have opted in.
4. Cookies and Tracking
   If you visit our site, we may set temporary cookies to improve site functionality. If your browser allows, these cookies help us recognize your preferences on future visits. You can choose to disable cookies in your browser settings, though some parts of the site may not function perfectly as a result.
5. Embedded Content from Other Websites
   Articles or product pages on this site may include embedded content, (e.g., videos, maps, or social media links). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These sites may collect data about you according to their own privacy policies.
6. Who We Share Your Data With
   We do not sell your personal data. We only share information with trusted third parties necessary to conduct our business, such as:
   Logistics and shipping partners for delivering samples/orders.
   Email service providers for professional communication.
   Compliance authorities if required by international trade regulations (e.g., REACH).
7. How Long We Retain Your Data
   For users who submit inquiries, we retain the information for as long as necessary to fulfill the business relationship and comply with legal or accounting requirements.
8. Your Rights Over Your Data
   You can request to receive an exported file of the personal data we hold about you or request that we erase any personal data. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
9. Contact Information
   For any privacy-related questions, please contact us at:
   Email: [email protected]
   Address: Huzhou City, Zhejiang Province, China.